SERVICES

illustro's technical staff offers the best professional services in the industry.

At illustro, our professional services team is committed to helping your business accomplish its goals. Our staff boasts hundreds of years of collective experience in zSeries and S/390 hardware and software environments. Our specialists have some of the most in-depth knowledge anywhere in the industry, and are renowned throughout the community in many areas including hardware installation, CICS, TCP/IP, z/VSE, z/VM Storage Solutions and more. We help our customers with system migrations, disaster recovery planning and testing, performance tuning, even custom education.

In 2009, in response to changing conditions in data centers around the world, we introduced our innovative iManage™ Service, which offers unlimited support services for mainframe systems (iManage Sys) and mainframe applications programming services (iManage App). This first of its kind service has filled the needs of customers who have personnel retiring, or moving on to other job functions, or for systems which are being retired sometime in the future. For less than the cost of 1 full time person, the iManage service provides 24x7, unlimited remote support for all systems needs, no exceptions.

We also offer a full range of project-based, often fixed-price, services for your mainframe environment. Explore our professional services offerings for z/VSE and VSE/ESA and z/VM, zOS-OS/390 and Linux for zSeries.

We have a 24/7 dedication to services, because we know that's how your business works--and because our support business is global. Our toll-free hotline is answered 24 hours a day by personnel who specialize in ensuring our rapid response to your call.

You'll see us at major industry trade shows presenting sessions, because we believe that giving to the community is an important part of our job. And we'll continue to introduce new services to help you do yours.

Can't find what you're looking for? Want more information? Simply fill out our inquiry form and let us know what you need.

illustro Systems Professional Services - At Your Service.

 

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